Booking Cancellation Policy

Smaller Groups

For party sizes of 1 to 8 people, we require a credit card to secure the booking. No payment is taken on this card, except in the event of no-show or cancellation with less than 24 hours’ notice. All credit card information will be processed securely. No-shows or cancellations with less than 24 hours’ notice will be subject to a charge of £10 per person.

Larger Groups

Groups of more than 8 people will be required to pay a deposit of £10 per person, in order to secure the reservation. This deposit will be deducted from the bill on the day of the event. 

The deposit is non-refundable, but may be transferred to a future booking, provided we are given at least 72 hours’ notice of cancellation. 

This does not apply to exclusive hire bookings.

Exclusive Hire

For bookings where exclusive use of all or part of the venue is required, we will ask for a minimum spend to be met. In order to confirm the reservation for exclusive use, a deposit of 50% of the minimum spend value will be required. 

This deposit is non-refundable, but may be transferred to a future booking, provided we are given at least 2 weeks’ notice of cancellation. 

The remaining 50% of the minimum spend will be payable at least 1 week prior to the date of the event. This amount is nonrefundable.

Special Events

From time to time, we may put on special events, e.g. tasting menus, for which a specific booking and cancellation policy may apply. 

You will be informed of any changes to these terms and conditions upon booking.

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